Privacy policy

Last updated: May 9, 2026. This policy describes how DigitalHike (“we”, “the platform”) treats information in your workspace.

1. Data you provide

Account details (name, email), organization profile, task and document content, chat messages, files you upload, and billing identifiers processed by your configured payment provider. We store only what is needed to run the product you signed up for.

2. How we use it

To authenticate users, enforce organization and workspace boundaries, deliver real-time features (notifications, chat), run AI features you trigger inside the app, and meet legal or security obligations for your tenant.

3. Sharing

We do not sell personal data. Data is visible within your organization according to roles you assign. Subprocessors (e.g. email delivery, hosting, optional analytics) should be listed in your deployment’s data processing agreement where applicable.

4. Retention & deletion

Content remains until you delete it or close the workspace / organization according to your admin workflows and any trial or subscription state. Backups may persist for a limited technical window.

5. Security

Industry-standard practices: encrypted transport (HTTPS), access control by role, and audit-friendly activity where the product implements it. Report vulnerabilities via Contact.

6. Your rights

Depending on jurisdiction you may request access, correction, export, or deletion of personal data — contact your organization admin or use the contact form for platform-operator requests.

7. Changes

We may update this page; material changes should be communicated in-product or by email where configured.